Angel Aesthetics Policies

RESERVATIONS & PAYMENT

Deposits: All injectable appointments and consultations require a deposit that is NON-REFUNDABLE. In the instance of rescheduling, deposits may be transferred to another coinciding appointment for redemption (i.e.: injectable deposits must be used for injectable services). Deposits expire one year after the initial appointment date and will be redeemed at checkout. All deposits are subject to use for unpaid services and or fees.

Reservations: Angel Aesthetics services are available by appointment only. The quickest way to schedule a treatment is through our online booking portal. We require a credit card on file to hold your reservation, but payment is not due until your time of service.

New Clients: Please arrive 10 minutes prior to your appointment time in order to complete new client paperwork.

Children: We love children, but please do not bring them to your appointment! Due to safety reasons, no children are allowed to accompany you at Angel Aesthetics. We reserve the right to reschedule your appointment if a child comes with you to your scheduled appointment.

Payment: We accept cash, Amex, Discover, Visa, and/or MasterCard. We do NOT accept checks, any form of insurance, Health Savings Account payments, or gift cards (outside of Angel Aesthetics gift certificates). If any form of payment bounces back, the customer is fully responsible for any remaining balance due including any fees/fines for the returned payment.

CANCELLATIONS, LATE ARRIVALS, NO SHOWS

Cancellation Policy: As a courtesy to our clinicians and staff, we uphold a 24-hour cancelation and reschedule policy. Reservations must be canceled and/or rescheduled at least 24-hours prior to your appointment time to avoid a late charge. If you are unable to get ahold of us, please provide written notice via text message and/or email.

Late Cancellation and No-Show Policies: Each time an appointment is canceled within a 24-hour window or missed without providing proper notice, another client is prevented from receiving treatment. Angel Aesthetics reserves the right to charge the following fees:

For Botox/Dysport appointments: a $150 fee is charged if the appointment is not canceled or rescheduled greater than 24 hours prior to the appointment time.

For Filler appointments: a $150 fee is charged if the appointment is not canceled or rescheduled greater than 24 hours prior to the appointment time.

For Consultations with Angel: a $100 fee is charged if the appointment is not canceled or rescheduled greater than 24 hours prior to the appointment time.

For all other services: a fee equal to 50% of the scheduled service value if not canceled or rescheduled greater than 24 hours prior to the appointment time.

If payment is unable to be processed for late cancelations or no-show fees, we reserve the right to use any current deposits to cover the charge.

Should you late cancel and/or miss three or more appointments, you are subject to potential termination as a client at Angel Aesthetics or required to pre-pay for any service booked in the future.

Late Arrivals: Arriving late deprives you of valuable treatment time. To avoid delaying our next guests, your treatment will end at its scheduled time, and you will be held responsible for the full treatment cost. Angel Aesthetics reserves the right to refuse service if a client is later than 10 minutes to their scheduled appointment time, and the client will be charged a late cancellation/no-show fee outlined above.

RETURN POLICY: PRODUCTS AND SERVICES

Products: Once purchased, products are non-refundable, non-returnable/exchangeable. In the circumstance of an adverse or allergic reaction to a product(s), please contact us immediately at 303-324-2114.

Services: While we do not refund services, we want you to be 100% satisfied with your experience at Angel Aesthetics. If unhappy with your service or have feedback, please write us at frontdesk@skincarebyangel.com

REFUNDS: SERVICES, PACKAGES, DEPOSITS

Treatments & pre-paid service packages are not subject to refunds. Packages are valid for 1 year after purchase date. If you are unsatisfied with your purchased treatment package, please email us with details at frontdesk@skincarebyangel.com.

MEMBERSHIP

PAYMENT:

  • Your initial membership payment of $79 takes place at the time of your first Skin Rehab appointment. We require a minimum 3-month commitment. 

  • Your $79 membership auto-renews on the 1st of each month, unless you provide us with 30 day cancelation notice by emailing frontdesk@skincarebyangel.com

  • If payment is declined, we will contact you for updated card information. In the event we do not hear back within 72 hours following declined payment, your membership will be automatically cancelled, and someone from the waitlist will obtain your member spot. 

  • Once your monthly membership payment is processed, you are not eligible for a refund.

FAQ:

  • Does my Skin Rehab credit rollover from month to month? Monthly credits do not roll over to the next month under any circumstances. It is the member’s responsibility to reserve their monthly treatment in a timely manner to ensure availability.

    • A one-time “Skip Month” grace option is available if traveling or facing an unexpected circumstance.

  • If I am unable to schedule my Skin Rehab treatment one month, can I share it with a friend or family member? Membership benefits are non-transferable, and exclusive to the member only. 

  • How do I cancel my membership? We require a written notice of your termination request at frontdesk@skincarebyangel.com. Keep in mind that we require 30 DAYS NOTICE- so be sure to contact us 30 days before your next payment date if you’d like to make it your last month. 

  • Please note: We have a limited capacity for membership sign-ups. Once at capacity, you have the option to join our Skin Rehab waitlist.